Security and compliance

Mortgage files contain some of the most sensitive information a person has. Loanwren is designed to handle it carefully and to keep licensed professionals in charge.

How we protect data

• Encryption in transit and at rest.
• Role-based access, so people see only the files they need.
• Audit logs of who viewed or changed what.
• We do not sell personal information, and we do not use borrower documents to train general-purpose AI models from third parties.

Humans make the decisions

Loanwren is not a lender, broker or credit decision-maker. Eligibility, pricing, disclosures and approvals stay with your licensed team and your own compliance program. Our assistant is built to hand off rather than guess.

Your obligations stay yours

Lenders and brokers remain responsible for their obligations under laws such as ECOA, TILA, RESPA, FCRA and the Gramm-Leach-Bliley Act, and for state licensing. We design the platform to support your compliance program, not to replace it.

Security questions

Need our security documentation or want to report a concern? Email contact@loanwren.com. Read our Privacy Policy for how we handle personal information.